Cancellation Policy

Cancellation Policy

If you need to cancel your reservation please call 7 days prior to your reservation to avoid a full charge to your credit card.

Check in time is 3:00 pm. If you require an earlier time, let us know and we will try to accommodate.  If your check in time is after 5:00 pm please let us know in advance.   If your anticipated arrival time changes significantly, please call or email us in advance so that we can be sure to have staff on hand to welcome you. 

Check-out is at 11:00 a.m. on the day of your scheduled departure.

§  The Pawling House is a smoke-free environment.  A $500 room recovery fee will be charged for smoking in the house, per incident. 

§  You must be 21 years or above to book a reservation.  Children under the age of 18 must be supervised at all times, and have an adult staying with us.

§  Room prices include 2 people per room.  We reserve the right to charge $30.00 per any additional people staying in the room.

§  Regretfully no pets allowed.  

§  Hair dryer, iron/board, alarm clock and robes are provided plus toiletries.  If you decide to take a robe with you, please note that an extra charge of $90.00 will be charged to your account.

§  Guest bedrooms are on the second floor except for the Colonel Vanderburgh Suite, which has three steps and is closer to the parking area.  There is no elevator or porter service therefore you may wish to pack accordingly!

§  Some cell phones have limited service at this location so please use the B&B phone number:  845-855-3851 as an emergency contact number.

§  The Pawling House has free Wi-Fi and no access code is required. There is no difficulty sending or accessing text messages and email on smart phones placed on WIFI setting.

§  We reserve the right to levy a $300 charge per incident to cover additional cleaning costs in the event of excessive damage in public or private rooms.

§  Out of courtesy to all of our guests, we ask that you observe quiet hours from 11 p.m. until 7:30 a.m.

Thank you for choosing The Pawling House Bed and Breakfast for your stay in Pawling.

Come as a guest … leave as a friend!